CANCEL AND REFUND POLICY.
NOT SATISFIED WITH OUR PRODUCT? WE PROMISE FULL REFUND FOR THE ITEM
If you are unsatisfied with your order, especially in terms of quality and taste, we’ll be happy to refund the amount. Please return the unused item with tags within 24 hours of the delivery.
Unfortunately Futan products are not offering reverse pickup; you may have to self-ship the item through a reliable local courier service. Please mention invoice number on the address label.
Refund/Credit voucher will be issued only after the product is received at our warehouse. It may take up to 7 business days for the refund amount to reflect in your respective account (depending upon your bank).
Please pack the products properly and paste/write the address:
191/5A, ANGALAMMAN KOVIL 2ND STREET,
THIRUNEERMALAI MAIN ROAD,
NAGALKENI, CHROMEPET, CHENNAI-600044
We will make refund when you not received the product for 5 business days within Tamil Nadu and 10 business days outside Tamil Nadu.
Before claiming refund, Please call to local courier hub and enquire the status of your consignment. The whole order amount will be refunded if the order is cancelled, lost or undelivered to your preferred location.